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Last updated: 19 Mar 2026

ShiftAI (“we“, “us“, or “our“) operates the website shift-ai.cloud (the “Site“) and provides AI consulting, implementation, and automation services (the “Services“).
These Terms of Service govern your use of our Site and Services.

By accessing or using the Site or Services, you agree to be bound by these Terms.

1. Services

ShiftAI provides professional AI consulting and implementation services, including but not limited to:

  • AI strategy consulting and readiness assessments

  • AI system implementation and integration

  • AI automation and workflow optimization

  • RAG (Retrieval-Augmented Generation) system development

  • Chatbot and AI agent development

  • Custom GPT and LLM fine-tuning

  • AI workshops and team training

  • Machine learning consulting

2. Accounts

When you create an account on our Site, you are responsible for maintaining the security of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use.

3. Intellectual Property

  • Our IP: All content on the Site (text, graphics, logos, code, designs) is owned by ShiftAI or its licensors and is protected by intellectual property laws.

  • Client IP: You retain ownership of all data, materials, and proprietary information you provide to us. We will not use your confidential information for any purpose other than delivering the agreed Services.

  • Deliverables: Upon full payment, ownership of custom deliverables transfers to you, unless otherwise specified in the project agreement.

4. Payment Terms

  • Pricing is as listed on the Site or as agreed in a signed proposal/SOW.

  • Payment is due according to the terms specified in your invoice or project agreement.

  • All prices are in USD unless otherwise stated.

  • Late payments may incur a 1.5% monthly interest charge after 30 days.

5. Cancellation

  • You may cancel Services at any time by contacting us at hello@shift-ai.cloud.

  • Cancellation terms and refund eligibility are governed by our Refund Policy.

  • We reserve the right to cancel or suspend Services if terms are violated.

6. Limitation of Liability

To the maximum extent permitted by law, ShiftAI shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our Site or Services. Our total liability shall not exceed the amount paid by you for the specific Services giving rise to the claim.

7. Disclaimer of Warranties

The Site and Services are provided “as is” and “as available” without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee specific results from our AI consulting or implementation services.

8. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information disclosed during the engagement. This obligation survives termination of the Services and continues for 2 years thereafter.

9. Data Protection

We process personal data in accordance with our Privacy Policy. We implement appropriate technical and organizational measures to protect your data.

10. Governing Law

These Terms shall be governed by and construed in accordance with applicable law. Any disputes shall be resolved through good-faith negotiation first, then through binding arbitration if necessary.

11. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on the Site with a new “Last updated” date. Your continued use of the Site or Services after changes constitutes acceptance.

12. Contact

Questions about these Terms? Contact us at hello@shift-ai.cloud.

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